Customer Support Agent (Remote)
Analyse Teletravail.ma
Éligibilité Maroc : À vérifier
Le Maroc n'est pas explicitement confirmé par l'annonce.
Pourquoi ? L'annonce ne précise pas suffisamment les pays autorisés. Vérifiez auprès de l'employeur.
Déduit des pays indiqués dans l'annonce d'origine. Vérifiez toujours les conditions avant de postuler.
Faits de l'annonce d'origine (We Work Remotely)
- Entreprise
- CRAE GROUP LTD
- Mode de travail
- 100 % à distance
- Localisation autorisée
- Bulgaria, Cyprus, Estonia, Hungary, Lithuania, Latvia, Poland, Romania, Serbia, Slovakia, Ukraine
- Contrat
- Temps plein
- Métier
- Service client
- Publiée le
- 5 décembre 2025
- Expire le
- 1 octobre 2026
- Source
- We Work Remotely
- Dernière vérification
Description de l'offre
Texte d'origine publié par l'employeur, non modifié.
Headquarters: Cyprus
URL: https://craegroup.com
CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain and deploy various IT and customer based services to numerous businesses in various industries around the world.
Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider, with an already impressive growth since our launch. We are a young, dynamic team who enjoy working in tech among creative and talented individuals.
Our asset is the great people within our company with a unique approach on how to properly maintain our services and products.
We are looking for talented Customer Support Representative to join our team remotely.
Monthly salary range: €1,400-€2,000 (gross) + performance bonus
Depending on experience and performance.
Work schedule: 4 days on, 4 days off.
An option of 2 shifts to be permanently put on: 10:00-22:00 or 22:00-10:00 (Cyprus local time).
Job Description & Responsibilities:
- Communication with customers through live chat and e-mails.
- Maintain prompt and empathetic attitude towards customers.
- Acknowledge and resolve customers’ issues and queries.
- Keeping up to date with products terms, offers and functions.
- Report and escalate advanced customer queries to the relevant departments.
- Perform first-step investigations on queries and issues.
Experience and qualifications:
- Proficiency in both written and verbal English, with excellent language skills.
- Strong communication abilities, enabling effective interaction and collaboration.
- Solid computer literacy and adept typing skills.
- Ability to perform effectively within a multitasking work environment.
- 2+ years experience in online customer support is mandatory.
What We Offer:
- A competitive and attractive remuneration package that values your skills and contributions.
- The chance to join a dynamic, forward-thinking European company and play a key role in its success.
- Performance-based monthly bonuses.
- Flexible remote work.
We look forward to hearing from you!
Please note: Due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.
To apply: https://weworkremotely.com/remote-jobs/crae-group-ltd-customer-support-agent-remote
CRAE GROUP LTD
La source ne fournit pas de présentation de l'entreprise.
Source
We Work Remotely — Voir l'annonce originale
Toujours publiée sur We Work Remotely — vérifiée il y a 1 h.
Teletravail.ma référence cette annonce et n'est pas l'employeur.
