CX Associate - German (Voice)
8 $US / weekly
Analyse Teletravail.ma
Éligibilité Maroc : Maroc accepté
Cette offre accepte les candidats basés au Maroc.
Pourquoi ? Le Maroc figure explicitement dans les pays autorisés par l'employeur.
Déduit des pays indiqués dans l'annonce d'origine. Vérifiez toujours les conditions avant de postuler.
Faits de l'annonce d'origine (Himalayas)
- Entreprise
- Magic
- Mode de travail
- 100 % à distance
- Localisation autorisée
- Algeria, Angola, Benin, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Congo, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Réunion, Saint Helena, Ascension and Tristan da Cunha, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe
- Contrat
- Contrat / mission
- Niveau
- Débutant
- Métier
- Service client
- Publiée le
- 21 septembre 2026
- Expire le
- 20 novembre 2026
- Source
- Himalayas
- Dernière vérification
Description de l'offre
Texte d'origine publié par l'employeur, non modifié.
As a CX Associate, you are the heartbeat of a customer-centric mission. You will work alongside a high-performing team to deliver a "best-in-class" experience for German-speaking customers, ensuring every interaction with the brand is seamless, empathetic, and efficient.
This is more than a support role; you will act as a vital bridge between the customers and the clinical team. For a high-performer who embodies "customer-obsessed" philosophy, this position offers a clear trajectory toward future CX Leadership opportunities.
Soft Skills
This is more than a support role; you will act as a vital bridge between the customers and the clinical team. For a high-performer who embodies "customer-obsessed" philosophy, this position offers a clear trajectory toward future CX Leadership opportunities.
Key Responsibilities
You’ll work under the close guidance of your CX Lead to help provide outstanding support to customers.- Answering client's inquiries through phone, email and chat
- Addressing issues with the orders and product inquiries via customer interface platform and from Facebook and email.
- Tracking Shipments and backend shipping inquiries
- General Research
- Updating addresses and client information
Skills, Knowledge and Expertise
Hard/Technical Skills- Language: Must be fluent in German and English and can convey key conversational points concisely.
- Shift Timing:Availability to work weekends or having split-offs
Soft Skills
- Complexity: Highly organized and can complete multiple projects concurrently. You can surf between internal workflows and customer conversations without missing a beat.
- Mindset: Can calmly handle uncertainty and rapidly changing situations.
- Learning: Resourceful and quick to learn. You regularly teach yourself the skills you need from scratch.
Benefits
- 100% work-from-home setup
- Hands-on support
- Training opportunities
Originally posted on Himalayas
Magic
La source ne fournit pas de présentation de l'entreprise.
Source
Himalayas — Voir l'annonce originale
Toujours publiée sur Himalayas — vérifiée il y a 1 h.
Teletravail.ma référence cette annonce et n'est pas l'employeur.
